Member - Kendlebell Naas

Kendlebell Naas has been in operation since 2007 and in the intervening period has built up a reputation for quality service which is second to none. Our services are customised exactly to your needs ensuring that all of your calls are handled in the manner that you would handle them yourself . We nominate 2-3 professional PA’s to answer all of your calls in YOUR BUSINESS NAME, they gather full details from each caller and relay them to you instantly by priority text or email . They work on your behalf from 8:30am to 6:00pm Monday to Friday  , even through lunch hour ensuring that you never ever miss an important phone call. And the really good part is you only pay for the service as you use it. So whether its full time call answering, ad hoc when you’re not in the office or maternity and emergency cover Kendlebell Naas are the perfect answer.

 

 

OUR RANGE OF SERVICES

• Personalised Telephone Answering
  Calls answered in your business name and messages relayed by priority text/email.
• Virtual Receptionist Services
  As above but we contact you and your colleagues on your alternate landline or mobile and announce the call to you and allowing you to accept or reject the call. Accept and we transfer it through to you seamlessly, reject and we take the call back and relay a message to you instantly. You can chose the calls you want to take at anytime.
• 24 x 7 x 365 Service
  Need your phones manned 24 hours a day then we can provide a really cost effective solution. For emergency services escalating calls in exactly the manner you dictate and ensuring that an effective response is given to each call.
• Business Accommodation Address
  We can provide you with a business address in Naas Fairview Dublin 3 or Kimmage Dublin 12. When post arrives for you we call you and you can collect it or have it forwarded to you.
• EFAX
  No more fax machines, paper or ink. We provide you with a Fax number and all faxes are converted into an email and sent to you instantly.
• Telephone Numbers
  We can provide you with a range of virtual  telephone numbers which you use for your business which can be routed into us for telephone answering or into an alternate landline or mobile phone.
• Diary Management
  We provide you with an online diary system (or use Google) . We take bookings on your behalf and keep your diary up-to-date. You have complete access to your diary 24/7.
• Clinic Diary Service
  Using your software (TM2 ,PPS etc) we take your calls, manage your bookings and ensure efficient Management of your appointments.
• Outbound Calling
  Customer Surveys, Appointment Setting, Data Cleansing Product Recalls etc are all services we provide to our clients.
• Information Lines
  Recorded or live information lines dealing with product information, company information or general queries.

" I know my clients are being treated professionally but more importantly with a human touch "

Pluspoint has been using Kendlebell for over a year now and we clearly see the benefits of having a voice at the end of a phone. People get sick of leaving messages on voicemail, when you leave a message with a professional person you know that they will pass the message on. So when I am out selling or need peace to work I simply divert to Kendlebell where I know my clients are being treated professionally but more importantly with a human touch

...read full testimonial Sean Francis – Plus Point

" I would just like to congratulate the team at Kendlebell, Naas for their professionalism in answering our calls. "

I would just like to congratulate the team at Kendlebell, Naas for their professionalism in answering our calls.

The employees of Kendlebell go well beyond the normal call of duty. I have finally found a Company where the staff think that they are part of my Company and use their intelligence to know when to assist my clients themselves or whether to call me when they consider it important. We use the service everyday as a call overflow when all our lines are busy or when i have to step out of the office for a meeting.

Frankly, the Kendlebell service is great value for money and more importantly when they take a call for me, they actually believe and sound like that they are working for me, in my office! I have used their services for almost a year now and I could never consider using another agency. Congratulations to Kendlebell Naas on such a professional service

...read full testimonial Geri Dineen – Dineen Company Formations

" We find them great to work with: professional, friendly and flexible. "

In our line of business, it’s especially important that our own brand works well for us and for our customers.

An enquiry by telephone is often the first of what we hope will be many exchanges with a prospective customer so naturally we like to get it right.

That’s why we use Kendlebell, even when we’re in the office and able to take calls ourselves. Thanks to them, we can manage our time better and tackle enquiries properly.

We find them great to work with: professional, friendly and flexible.

Kendlebell helps make that early impression of Islandbridge a good one so that we can start off on the right foot with prospective customers.

Of course, after that, it’s up to us.

...read full testimonial Gerard Tannam – Islandbridge Brand Direction

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